This page walks you through everything in order, so that you can enjoy a corom online live with confidence — even if you are not used to smartphones or apps.
These steps are only for your first time. Once they are done, you will not need them again.
First, get corom ready so that you can watch the artist's online live. Choose the button that matches your device.
If you are reading this on paper, scan the QR code above with your phone's camera. On a computer, open corom.me instead.
When the store screen opens, press “Get” or “Install”. Wait a moment — when the button changes to “Open”, the app is installed.
When you open the app, you will see “新規登録” (Sign up).
There are several ways to sign up. Choose whichever you prefer from the options on screen. Signing up with a service you already use makes it easier to get back in next time.
If you sign up with an email address, follow the instructions on screen and enter:
· Your email address
· A password (any combination of letters and numbers you choose)
Once you have signed up, look for the live you want to watch, or the artist you would like to support.
1. Press “アーティスト” (Artists) at the very bottom of the screen.
There are five buttons along the bottom. “アーティスト” is the second from the left — the icon of a person singing.
2. The list opens. Tap the photo of the live or the artist you want, and that page opens.
For some lives you will need to buy a ticket here. Just follow the instructions on screen. There are two kinds of tickets: Arena seats and Stand seats.
Getting these done the day before means nothing to rush on the day. Print the page and tick them off as you go.
You can check the sound with any video you normally watch. Video stops more easily where the signal is weak, so connecting to your home Wi-Fi beforehand is the safest option.
When it is time for the live to start, there are only four steps.
Find the green corom icon on your phone's home screen and tap it.
On a computer, open corom.me and press “ログイン” (Log in) at the top right.
The app opens on the top screen. If you find yourself somewhere else, press the house icon (TOP) at the very bottom of the screen.
Lives that are running now appear on this top screen.
When a live is running, round icons appear near the top of the screen. That is the entrance.
Tap the icon for the live you want to watch, and the video starts right away.
When the live is over, leave the room in two steps.
1. Press the three lines (≡) at the top right of the live screen.
2. When the menu opens, press the green button at the bottom, “ルームを退出する” (Leave the room).
A corom live has two kinds of seats. You choose one when you buy your ticket.
Close to the artist, cheering together
An Arena seat feels like standing at the centre of the venue, closer to the artist.
Relaxed, at your own pace
A Stand seat lets you relax and enjoy the live at your own pace.
| What you can do | Arena seat | Stand seat |
|---|---|---|
| White penlight | Free | Not available |
| Original penlights and rings | Paid | Not available |
| Comments | Free (some paid) | Paid |
| Reactions | Paid | Paid |
| Your icon appears on screen | Yes | No |
| Watch again after the live (archive) | Yes | Yes |
Simply watching the screen and enjoying the music is perfectly fine.
A corom live is enjoyable even if you only watch and listen. If you feel unsure about the controls, it is completely fine to simply sit back and watch.
Just tap the screen lightly. It feels much like clapping at a venue.
Only when the artist allows it, a fan who is handed the microphone can speak out loud.
You can cheer with a message attached. Coins are items purchased inside the app.
There is no need to use them.
You can also cheer by watching videos. This is available on the smartphone app only.
Do only as much as feels comfortable.
Here are the questions we are asked most often.
Scan this QR code to return to this page at any time. You can also print the page and keep it beside you.
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